3rd Feb 2007

I must be healthy for the customer

Recently, we at TAO had the great fortune to host Dr. Ryuji Fukuda. We have been trying to invite him to India for a few years. When he finally said yes, we were overjoyed. We wanted to make his visit memorable to him.

read more
3rd Feb 2007

The Bonnet War Game

Life is a journey so I will begin by relating a few stories about what happens on the road.

A few months ago the VP TQM was driving me down to my client’s office in Ahmedabad. We were having an interesting discussion on the importance of discipline in sustaining quality initiatives.

read more
2nd Feb 2007

One mans poison is another mans food

Recently some of the TAO Knoware consultants were invited to work with the students of one of the prestigious B Schools. The students in the agricultural stream of the B school were talking about their careers and concerns. Many of them were very cognizant of the ill effects of the use of pesticides and other chemicals used in vegetable and fruit farming. The fact that these sprays are used regularly from the early stages of pollination and fruiting means that they get into the fruits and vegetables and cannot be removed by washing or other means!

read more
2nd Feb 2007

5S for the Heart?

During an executive retreat that I was conducting, one of the participants who had worked fairly intensely with himself, came up with an interesting question. "We spend a lot of time and effort doing 5S on the shop floor and workplace. This is very good, but, we don't think twice about the way we treat people. Is there any way we can work where there are no hurts, indignity and dehumanising?"

read more
2nd Feb 2007

A Learning Advenutre

For about a decade I have been doing “Learning Adventure” programmes (OBT with a focus on learning about organisations and challenging oneself). Our culture does not encourage “adventure” as part of growing up in the school and college years. This often creates severe limitations in otherwise competent managers. When faced with unfamiliar and potentially dangerous situations they panic instead of “digging within to discover new levels of courage and resilience”.

read more